AI Notetaker joining meetings for a user who never set it up - anyone else having this issue?

Starting this week, the Monday.com AI Notetaker has been joining all of my boss’s calls. However, she never set up the connection and there is no way, evidently, to turn it off. We have turned off all AI features in our account, yet the llama continues to appear 2 minutes before each call she’s invited to. The support team has said our account manager needs to disable the add-on in our account, but we’re going on 3 days of this issue now and it hasn’t been resolved. Wondering if anyone else is experiencing this?