Hi everyone 👋
We recently built IRIS, an AI agent integrated with monday.com that automates email triage for product-based businesses handling high inquiry volumes.
It monitors inboxes in real time, reads incoming emails, identifies intent, and automatically categorizes them into workflows like:
✅ Ready to buy
🎯 Potential lead
💡 Feature request
❌ Not interested
Result: less manual work, clearer lead visibility, and faster follow-ups.
Curious how are others handling inbox triage and lead qualification inside monday.com?