Hi team,
The first part of the IF below is TRUE, yet monday proceed with the FALSE option, and as the value in this field isn’t numeric but a string (“TBD” in specific) it comes back with an error message.
I would expect that as the first part of the IF statement is TRUE, the calculation of the formula to be stopped at this point and restart at the next line.
What am I missing? Thanks in advanced.
IF(OR({Overall Engagement} = “TBD”, {Executive Engagement} = “TBD”, {Do we have a Champion?} = “TBD”, {IT Engagement} = “TBD”, {End User Engagement} = “TBD”, {Usage Trend} = “TBD”, {Knowledge in K8s} = “TBD”, {CSM Sentiment} = “TBD”), “TBD”, ROUNDUP(SWITCH({Overall Engagement}, “Frequent”, 1, “Not frequent”, 0.5, “Non responsive”, 0, “TBD”)*10 + SWITCH({Executive Engagement}, “Direct”, 0.9, “Indirect”, 0.1, “No Engagement”, 0)*10 + SWITCH({Do we have a Champion?}, “Yes”, 1, “Getting there”, 0.5, “No”, 0)*12 + SWITCH({IT Engagement}, “Excellent”, 1, “Satisfactory”, 0.5, “Needs Improvement”, 0.25, “None”, 0)*9 + SWITCH({End User Engagement}, “Excellent”, 1, “Satisfactory”, 0.5, “Needs Improvement”, 0.25, “None”, 0)*13 + SWITCH({Usage Trend}, “High and Stable”, 1, “High but Decreasing”, 0.8, “Medium and Increasing”, 0.6, “Medium but Decreasing”, 0.4, “Low and Increasing”, 0.2, “Low”, 0)*15 + SWITCH({Knowledge in K8s}, “Advanced”, 1, “Basic”, 0.5, “Needs Improvement”, 0)*8 + SWITCH({CSM Sentiment}, “Excellent”, 1, “Good”, 0.75, “Needs Improvement”, 0.5, “Bad”, 0)*23, 0))