Hi @Mik90 ! 
If you’re looking for a way to turn client messages (like WhatsApp conversations) into items inside monday.com, you might want to check out our Capture for monday.com.
It lets you automatically convert incoming client messages or form submissions into tasks on your boards - making it easier to track and manage communication in one place.
We’ve also written an article on how businesses use it to turn client messages into tasks — you can read it here: How businesses turn client messages into tasks. 