Hi. I’m looking for advice.
I’ve been an early adopter of Monday since the DaPulse days and have been championing the system for a number of years, however…
Yesterday I had a chat with the Monday team who informed me that our account was being reviewed as I was not allowed to have guests within my organisation i.e people who share the same email domain. And that my 60 (approx) ‘guest’ users must each be moved to a member account at a cost of £7 per user per month. Apparently it’s in the terms that ‘guest’ users must be outside of your organisation. I’ve not found that in writing yet. And that the way I’ve been using Monday has revealed a ‘loop hole’.
Currently we use the monday system to post progress on jobs and ‘guests’ can comment via email. I’ve assigned guest roles to members of our wider team who may wish to make comments on specific jobs/projects. That’s all they need to do.
Needless to say that this pricing change will make the Monday system too expensive for us to use and we’ve now made the steps to find an alternative.
I’m interested if any other users have had this issue.