Calendar Issues with Dates

Platform discussions
1

With our organization, I have set up an employee calendar that is for work schedules. Employees schedule themselves by filling out a form, entering their working hours as wel as the day working. The results are viewed in a Monday.com calendar view.

This is only happening with a single employee and nobody else is having the issue. When she enters a day/time that she is working, it displays on the calendar and in the main table as the day prior to what she entered. So, she selects a date of 9/5/2025 from 9-3, it will show in the calendar and main table as 9/4/2025 from 9-3. The incorrect date is also displayed when any else views the calendar. I should note that this does not occur on a desktop computer, only when entering view the mobile app.

Again, she is the only employee this is happening with and everyone else is working just fine. She did send a message to monday.com who told her to check her time settings and gave her instructions on how to do this. The directions provided were for the desktop version, which I have confirmed are correct.

Anyhow, any idea what may be occurring with her app to cause this and how to correct it?

2

Is her profile set up in the correct timezone etc? Only recently I realised you can edit the date function per profile setting.

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It sounds like the issue is almost certainly related to a timezone mismatch on her mobile device, not Monday.com itself. Here’s why:

  • The data displays correctly when entered from desktop.

  • It only happens on her phone, and only her phone.

  • The shifted date (showing one day earlier) is a classic sign of a timezone offset — e.g., if her phone is set to UTC−1, a shift like this would occur.

Here are some steps she should try to correct it:

1. Check phone’s date & time settings

  • On iPhone: Settings → General → Date & Time → Set Automatically (On)

  • On Android: Settings → System → Date & Time → Use Network-provided time & timezone (On)

  • Ensure both “automatic time” and “automatic timezone” are enabled.

2. Verify Monday.com mobile app timezone

  • In the Monday.com mobile app, check under Profile → Settings → Time zone (if available). Some users have both device and app-level timezone controls.

3. Update the app

  • Make sure she has the latest version of the Monday.com app. Outdated versions sometimes mis-handle date/time inputs.

4. Reinstall if needed

  • If it persists, uninstall/reinstall the Monday.com app to clear cached settings.

5. Cross-check another mobile device

  • Have her log in with her account on someone else’s phone to confirm whether it’s truly her device settings (most likely) or something account-related (less likely).

:backhand_index_pointing_right: Almost always, this turns out to be the mobile device’s timezone settings, so correcting that should fix the problem.