I am finding the automations very useful but a bit constricting. What I want to be able to do is have an automation that says When item is created and status is A, then create subitem with a status X, IF NOT then create a subitem with a status Y.
Ideally there could be nested conditions so that, in the above scenario, if item is created and status IS NOT A, then a subitem is created with a different status.
Is this possible or am I expecting too much from the platform?
With the automation center you’d need to do two automations. Which product (CRM/Work Management, etc) and level (Pro/Enterprise) do you have? If you have Enterprise, you can do what you’re looking for with the workflow center.
Hi Desiree
Thank you for the reply. We have Work management at the Enterprise level. I haven’t used the workflow centre yet. Perhaps I need to dedicate some time to it.
The specific issue is that we are using forms as a training learning quiz. The learner needs to obtain 100% so when an item is created, and if every answer is correct, then it changes the ‘Result’ status column to ‘Pass’ and sends the learner an automatic email advising they have passed. I also get a notification that an item has been created. This is all good.
When I get the notification, I check the item and if ‘Pass’ is not showing, I change the status to ‘Fail’, which triggers an email to the learner advising them of this. I’d like a way for that to be sent automatically when 100% is not achieved without the delay involved in my having to manually change the status.
Clear as mud ?
Many thanks
Chris
Hey @ccoles, this is a fantastic and super common use case. That challenge of creating a simple “IF a condition is met, THEN do this, ELSE do that” automation is something I’ve run into myself and found surprisingly tricky.
I’m a builder and fellow monday.com user, and I’m actually in the early stages of exploring an app idea to make these kinds of advanced conditional automations much easier to build, without having to dive deep into the Workflow Center.
Since you have a perfect real-world example with your training quiz, would you be open to a quick 15-minute chat sometime? I’d love to just listen and understand your setup a bit better to make sure what I’m thinking of would actually solve your problem.
No strings attached, just a conversation to see if there’s a simpler way to build what you need.
Right now, native Monday automations don’t support nested conditional logic (there’s no built-in “else” branch). They’re all linear: when this happens → do that. So the platform feels constricting because you’d need to set up multiple automations to simulate your logic.
So you can create more automation to fulfil the other conditions.