Currently implementing Monday Sales CRM and the conditional status change feature is super useful in guiding agents.
However I would bring forward two suggestionst to realize its potential:
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allow file columns to be part of conditional status changes. This would really be a game changer for us, as it would help us enforce employees to upload contract files after a deal has been closed (we plan on using Monday.com as a central source of truth, so all relevant files should be put into the system)
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allow mirror columns to be part of conditional status changes. Sometimes we will mirror columns from other boards, and having conditional status changes work with those mirrored colcumns would help a lot.