Duplicate notification - how to automate it?

Platform discussions
1

Hi there.
We need to identify if the item (customer) is already in our database and be notified about it. Anyone had an issue like this?

2

Hi ,

You can identify your duplicate values by using Monday’s “Manage duplicates” feature. It can be found by clicking the 3 dots (on the top right corner of your board) → “More actions” → “Manage duplicates”

Hope this helps!

3

You can also use the Duplicates and Uniques app.
Here is a demo of how

4

I guess it’s available only in higher plans. We have PRO and I don’t see it.

5

Will it identify duplicates right after the item is created itself or it requires action?

6

Using the integration as demonstrated in the Demo video, it will identify duplicates automatically

7

This still requires you to manually select which ‘values’ to keep though - and in our case, we may have a list with over 1000 items - without adding a plug in app is there no way to set an automation up within Monday.com to choose which you keep?