Internal Server Error on some Make.com API calls, but not others

Platform discussions
, ,
1

Hi,

Bizarrely, my Make.com scenarios that use the Search Items in Board the Board by Column Values model started failing with a 500 Internal Server error. I have tried the GraphQL Items by column values query and get the same result. All other MOnday.com modules work without an issue. It doesn’t matter which field I try and search on or which board.

Any ideas please? This is severely impacting my business and Monday.com Support pointed my in this direction.

Thanks.

2

@matt.fysh

Generally, a 500 error is returned when there is a syntax issue.

I would recommend copying the executed query to the playground and debugging there first.

Jim - The Monday Man (YouTube Channel)
What is Make & How can it help you?
We Create Custom Solutions
Schedule a 1-on-1 Tutorial Session

3

Thanks Jim. I have tried that for two different GraphQL queries:

query {
    items (ids: [12345678, 23456789, 34567890]) {
        name
    }
}

Works but anything with items_by_column_values doesn’t e.g.

query {
    items_by_column_values (board_id: 1234567, column_id: "date", column_value: "2019-02-06") {
        id
        name
    }
}

returns an internal server error. I assume items_by_column_values is the GraphQL query that the Make.com module uses too, so seems to be an issue with this query.

4

@matt.fysh

The query looks good and my test worked.

I was able to get a 500 error when the board_id value is to a board that does not exist or exists in a different account than the authorization I’m using.

1 Like
5

Thanks Jim. The authorisation was key. I deactivated the SCIM and re-authorised my Monday account and it seems to have worked.

1 Like
6

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.