Launching a new app - Customer data access

monday Apps & Developers
, ,
1

Hi everyone :slight_smile:

We will soon launch a new app and are having a look on monetization and pricing plans.

We want to launch a first version of our app for free (so totally free app) and plan to make it a paid one after some months.

As there will be no monetization at the beginning and we will have no access at developer payment board, I was wondering can we nevertheless see the data of the customers who will subscribe to our free app (ex: customer email, name, user tier etc…) ?

Are there any tips and trick in general for launching first a free app and monetizing it later?

I appreciate every feedback.

Thanks in advance,
Julia

2

Hi @Julia1 ,
You still have the customer informations you want in the app lifecycle webhook even if the application is free.
Hope it answers your question.

BR
Vincent

3

Thanks for your fast reply.
Also the email and info about the number of seats they have ? Or from the webhooks you can just have the status of subscriptions?

Thanks

4

Info we have from webhook with our free app:

  • Name of the app (obv)
  • User name
  • User email
  • Account name
  • Country
  • Account ID
  • Account Slug
  • monday.com plan
  • Nb if Seats
1 Like
5

Thank you Vincent, very helpful.