Moving folder to workspaces

Platform discussions
1

I am experiencing a couple of issues with Monday.com that I need assistance with:

  1. Moving Boards to the Correct Workspace:

I can create the new board from my Templates, but when I try to move it to the correct workspace, nothing populates in the “Choose Workspace” search bar. When I enter a workspace name, it shows “No results found.” As a result, I am unable to move the board out of the Template folder and into the desired workspace.

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  1. Creating New Folders:

I am also unable to create new folders within Monday.com. I have attached screenshots to help illustrate the issue.

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Additionally, until this issue is resolved, I am unable to link our SharePoint to the Monday.com folders. Any links inserted into the boards may be broken due to the current workspace issue, so I am unable to finalise the linking process for our team.

For context, I am an Admin on these boards and have been managing them for some time now. Given this, I am confident that the issue is not related to permissions or settings on my end.

2

Hi @TraceyParker Love the images to help clarify the issue you are facing. I would i looks like a permissions issue. I know they have rolled out new permissions that could be imacting it.

Could another user have made it a closed workspace or changed the workspace settings perhaps for owners?

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Its strange when ypu click the move to “Workspace” no options show

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3

Try clearing your cache or using a different browser. Sometimes it helps with weird UI issues.

1 Like
4

@Clarey many thanks for this starting point. I have our Accounts team looking into this :slight_smile:

5

Thanks @Karmon, I tried this but still the same issues.