Native monday.com chat feature that allows you to message any individual with an account . This would be across teams. Very useful as an admin if someone submits a request or wants to install an app. You can message and not move to another system.

Create a monday.com chat feature that allows you to chat within monday.com to anyone that is has an account. This would be for out of team requests. Very helpful for admins if people request access, want to install a new app, or if you have a question about who owns an abandoned board, workflow, etc.