Web page totally freezes when I try to export a workday to pdf. boss is already not sure about monday and I don’t want her to lose confidence. who can help?
Hi @perrymcleod
Sorry to hear about this!
Could you please try to export the Workdoc using an incognito browser instead?
If the issue persists, we’d love to have our support team take a closer look into this, as it may require further investigation. You can reach our team via support@monday.com
They will be able to continue to troubleshoot this with you.
Best,
Dani
Opening a private window in Safari does not allow a PDF to generate. The function runs at the top of the screen for a few seconds and then freezes the window.
Thanks for that additional information! In this case, I think it would be best for our support team to continue to look into this.
Could you please reach out to them via support@monday.com?
They’ll continue to troubleshoot with you and escalate this as needed!
Best,
Dani