Activity Log API response missing data but no error

Hello, I am using the below call to pull out activity log data between 1/2/2021 and 12/14/2022. The call works, but the issue I am having trouble with is the response stops at 9525 items returned and only covers dates between May 2022 and December 2022. I can use the specific item ID of an item that is older than May 2022 and get it’s data which should be included in my paginated call. Any ideas what I could be doing wrong? No errors are being stated in the final response received from the paginated response too, the last call is simply a blank response.

Hello there @Jmiller1,

Would you be able to please send us an email to with this information so we can take a look from there?

Looking forward to hearing from you :slightly_smiling_face:


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Thank you Matias, I have started a ticket and I’ll post a solution here if the issue is on my side.


For anyone seeing this in the future, the issue was not on my side. The issue is that the api only returns a max number of 10,000 items and stops regardless of if there is more or not.

The work around was to have multiple paginated calls broken down into smaller date ranges, I used 2-month chunks.

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