We are trying to utilise the updates feature in our monday.com boards, I have researched and it seems when a person is tagged in an update there is only a notification on monday.com itself but no option to add this as an email notification. Some of our users are not using monday.com every day so will miss these notifications so if there was an automation or option to also add an email notification this would greatly help us
Hi @Jen_86 ,
When a person goes to their profile (Initials/Profile Picture on the top right of the screen) → My Profile
A pop-up will appear and on the left side-bar they can select notifications.
From there they can open up their email notification settings and select which triggers should send them an email. The second one “Mentions me in a post or reply” should accomplish what you are looking for.
I have that set but did not get an email when mentioned in an update