Yesterday I discovered that monday has recently included a promotional call-to-action on the success screen of forms. Weâre currently on the Pro account, which apparently stopped this from happening previously. This appears even if youâve checked off âhide brandingâ option (which the help icon says it will remove branding from the success page).
I reached out to support & have been told by one of their technical support engineers that this is in fact expected behaviour⊠so weâre now essentially paying to advertise WorkForms to all out our customers
Iâm amazed this went through without any sort of notification with existing customers, especially with it being buried on the success (thank you) page. It feels exceptionally sneaky/underhanded considering the previous feature request to remove branding was already âfixedâ.
FWIW, although the Hide Branding had reset to unchecked on our form (so thanks for your post as we wouldnâtâ have known), selecting it again did correctly remove the advert from our form. Think weâre Enterprise rather than Pro though (admin not available to check with).
Thanks for the update @gwsavuk! I just checked one of our live forms (I didnât reset hide branding or anything) & it looks like itâs been removed from our form as well! Hopefully weâll get official confirmation soon that this has been corrected & that this isnât just a test
I just tested my forms and this isnât visible. The hide branding is ticked. I did note the success image has changed, so they might have since taken the advertising off. Either way, happy itâs not on our forms.