Yesterday I discovered that monday has recently included a promotional call-to-action on the success screen of forms. Weāre currently on the Pro account, which apparently stopped this from happening previously. This appears even if youāve checked off āhide brandingā option (which the help icon says it will remove branding from the success page).
I reached out to support & have been told by one of their technical support engineers that this is in fact expected behaviour⦠so weāre now essentially paying to advertise WorkForms to all out our customers
Iām amazed this went through without any sort of notification with existing customers, especially with it being buried on the success (thank you) page. It feels exceptionally sneaky/underhanded considering the previous feature request to remove branding was already āfixedā.
FWIW, although the Hide Branding had reset to unchecked on our form (so thanks for your post as we wouldnātā have known), selecting it again did correctly remove the advert from our form. Think weāre Enterprise rather than Pro though (admin not available to check with).
Thanks for the update @gwsavuk! I just checked one of our live forms (I didnāt reset hide branding or anything) & it looks like itās been removed from our form as well! Hopefully weāll get official confirmation soon that this has been corrected & that this isnāt just a test
I just tested my forms and this isnāt visible. The hide branding is ticked. I did note the success image has changed, so they might have since taken the advertising off. Either way, happy itās not on our forms.