Advertising Now In WorkForms 😠

Yesterday I discovered that monday has recently included a promotional call-to-action on the success screen of forms. We’re currently on the Pro account, which apparently stopped this from happening previously. This appears even if you’ve checked off “hide branding” option (which the help icon says it will remove branding from the success page).

WorkForms Issue
Branding is Hidden

I reached out to support & have been told by one of their technical support engineers that this is in fact expected behaviour
 so we’re now essentially paying to advertise WorkForms to all out our customers :upside_down_face:

I’m amazed this went through without any sort of notification with existing customers, especially with it being buried on the success (thank you) page. It feels exceptionally sneaky/underhanded considering the previous feature request to remove branding was already “fixed”.

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I’ve submitted a feature request for this & will share the link here once it’s been approved by a moderator.

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The link to vote on this is now live here: Remove Advertising from WorkForms Success/Thank You Page

FWIW, although the Hide Branding had reset to unchecked on our form (so thanks for your post as we wouldn’t’ have known), selecting it again did correctly remove the advert from our form. Think we’re Enterprise rather than Pro though (admin not available to check with).

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Thanks for the update @gwsavuk! I just checked one of our live forms (I didn’t reset hide branding or anything) & it looks like it’s been removed from our form as well! Hopefully we’ll get official confirmation soon that this has been corrected & that this isn’t just a test :sweat_smile:

I just tested my forms and this isn’t visible. The hide branding is ticked. I did note the success image has changed, so they might have since taken the advertising off. Either way, happy it’s not on our forms.

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Awesome, I hope this is a permanent fix.