I am trying to generate an automation email to a user that submits a request through a form. I have used the auto number column to generate its place in the request queue. I wanted to include this in a notification by email to state that the users request is # in queue, however I cannot seem to add this column to the notification field. I tried {pulse.auto_number} but that doesn’t seem to work. Anybody know how I can do this?
Hi @slaw6 - the auto number column is dynamic and not actually stored (similar to a formula) so it cannot be used in automations/notifications.
A workaround might be to use the Auto ID app. It is a paid app (one time charge) but gives you a lot more control over autonumbering formats.
Thanks!
Mark
@mark.anley Thanks for the suggestion Mark, but unfortunately I am on a corporate account and cannot purchase anything so I have to find another way of doing this. Thank you for your suggestion though, I appreciate it.
Does anyone else know a way to do this?
Hi,
I am struggling with same issue and again being on corporate account cant buy additional app.
Were you able to get any workaround?
Unfortunately no, still waiting on an expert opinion 
Hey Mark.
I read the document available on Auto ID app. It explains how a ID can be customized through it. But no where is says that, through the app we will be able to use the auto ID generated in outgoing emails (automation) or notifications.