I am trying to generate an automation email to a user that submits a request through a form. I have used the auto number column to generate its place in the request queue. I wanted to include this in a notification by email to state that the users request is # in queue, however I cannot seem to add this column to the notification field. I tried {pulse.auto_number} but that doesn’t seem to work. Anybody know how I can do this?
Hi @slaw6 - the auto number column is dynamic and not actually stored (similar to a formula) so it cannot be used in automations/notifications.
A workaround might be to use the Auto ID app. It is a paid app (one time charge) but gives you a lot more control over autonumbering formats.
Thanks!
Mark
@mark.anley Thanks for the suggestion Mark, but unfortunately I am on a corporate account and cannot purchase anything so I have to find another way of doing this. Thank you for your suggestion though, I appreciate it.
Does anyone else know a way to do this?