Hi there, I’m looking for a way to create an automation that inserts the URL to the project/Monday.com ticket into a column on that same ticket. Would love to hear any solutions people in the community have for this. Thank you!
Hey Madeleine!
Charlotte here for the team! 
Happy to help out with this!
Are you managing tickets end-to-end in monday or are you integrating monday with a different platform for tracking & answering tickets?
It would help to know a little bit about how you are creating these items, like what kind of information is included when you create an item/ticket in monday. Is it via form?
I ask because if you are manually creating the ticket/item or using a form, you could create an auto number column or item ID column that would assign an identification number to the ticket.
Let me know your thoughts and we can go from there! 
Hi Charlotte,
Yes, we’re managing our tickets end-to-end on Monday.com. Items are being created through a Work Form. The goal would be to insert a direct link/URL to the ticket in one of its columns. Thanks in advance for your help!
I actually figured out a solution for this:
Create an “Item ID” column and a formula column. In the formula editor, write the following:
CONCATENATE(“monday.com: Where Teams Get Work Done[board id #]/[views id #]/pulses/”,{Item ID})
That should generate the URL for that particular item.