Country Code Field for Mobile Number in the End User's Form Submission View

The Country Code field for Mobile Number column, in the End User’s Form Submission view, provides unfavorable user experiences and challenging to operate for average users (Boomers.)

We need to request a user’s accurate mobile number, so they must complete this field on a shareable form link. All of our requestees are located in the United States. The (+1) American Flag is buried at the bottom of the dropdown in alphabetical order (even though it shows the flags and not the country name.)

I suggest any of the following:

  1. Make the United States the default area code
  2. Make the Account Owners Country of Residence the default area code
  3. Move the United States to the top of the drop-down list

2019-11-26---Monday-Country-Code-Form

I agree with this request, but I’d like the ability to completely remove the country code of the phone number. Could that be a setting within the column?

9 Likes

This is fantastic. Ability to remove it completely please. Thank you!!!

5 Likes

Yes please… The first complaint when I demo’d using a form for our office staff was that entering phone numbers is a PITA. 100% of our business is within 1 state of the US, having to type out united states every single form is really unfriendly user experience. I would absolutely kill for the ability to set a default country or remove the country code entirely.

2 Likes

Is there a solution for this yet? I have the same issue and would love to either be able to set the top values or get rid of it completely.

I don’t believe so. Still using the same flag based system as before.

Ok thats what I thought. Damn wish they would have jumped on this sooner to fix. That is the worse dropdown.

I believe I’ve requested this in the past. It’s just a cumbersome function for our use as our customers are all located within our state, nonetheless our country! I can understand monday having this function as they seem to be based across the globe, but our company is not, so it’s a feature that should be able to be filtered or hone in a bit more in my opinion.

1 Like

I am in the same boat Clients can’t figure out how to use the drop-down for the Country I even wrote in the form. Please type united states, and they don’t like it. I went back to the text column for the phone number, and the formatting is never consistent.

1 Like

@monday are there any plans to make some adjustments to this? Going back and having to add a “1” before phone numbers so that they don’t look crazy from the format that our team is used to is a bit of an unnecessarily tedious task.

Thank you!

Just the possibility to program a default would suffice.

Once in a blue moon, someone from another country-code could simply pull down / select another code. In the column property at the top, you (Monday) could fix a way to set a default value.

3 Likes

Has anyone figured out if perhaps an automation could add a “1” before every phone number entered? This is an ongoing limitation frustration of mine. None of our employees are used to typing a “1” in front and it seems like such an annoyance to have to keep nagging them to do so when it’s not something that is every required in any other use case of our business or life in general. Monday, can you hear me? Please at least consider some sort of option or setting that addresses this!

US appears as the top option now. That will suit most users.

BUT I am in AUS and want my country on-top haha.

Actually I would prefer the option for a default as many have asked.
The option for removing all together could be nice but may have formatting issues so the default option would be best.

1 Like

I agree that Country code should be optional. Need the ability to remove it from form. This is redundancy for us as all our business is in the USA.
Hope someone from Monday.com will read this topic.

1 Like

I am in AUS as well and would prefer it to be removed or default to the relevant country.

Still no updates on this? I also prefer to have an option to set the default country code.

@monday-team @monday-moderators

Still no movement on this request, this is extremely difficult for organizing my CRM boards! Is there any work around yet or anything at all that can be done?

Any word on this?

I’m facing an issue when using Make and being required to add a +1 to phone numbers.

People that live in the US wouldn’t type their number like that, which makes everything a lot more challenging.

Technically, to make the phone number field work, I’ll need to try and detect what county the phone number is and perfect the number so that it can get added properly.

This experience feels off putting.

Would love to see this change. We have to add a text field on any board that needs a phone number, but without an input mask option, people enter numbers in every format imaginable. 99.9% of our business is done in the US.

SAAMMEE. @monday-team @CXS @CSG Please help with this request! People have been asking for this update for many years. To be specific, please make the country code in the phone column optional, or allow a default! This +1 issue wreaks havoc on my automations and integrations. I was previously just using a text type column for phone numbers but now I have other automations (those used to send calls and texts from within monday.com) that require phone numbers to be listed in the phone number type column. It creates such a headache to have to reformat every number when they’re all in the US!