U.S. Phone Number showing different country flag

Hello - We have a United States phone number listed in our Phone Column, but it will not format as a United States phone number, it will only format as an International phone number with an international flag.

I have tried formatting it 100 different ways, but it will only save as an international phone number.

Has anyone else experienced this issue?

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Hi there!

Have you tried adding +1 before the phone number?
This should solve the issue, as the platform will then recognise this as an American number and assign the correct flag :grinning_face_with_smiling_eyes:

Hope this helps!


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Hi Dani,

I’ve requested this a number of times in the past, but is there any chance that we will ever be able to say “set all phone numbers to +1” as all of our customers will only ever be American numbers? Even further the item’s (customers) will only ever be in surrounding counties in our state, so it’s really an extra step to have to go back in and add a “1” before all of the phone numbers, else they will get formatted all kinds of weird.


Screen Shot 2022-08-11 at 3.28.21 PM
I’ve been trying this and it does not work. It is still showing up as a different country

514 is the area code for Montreal.

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This is funny and informative when the feature was working as expected