We use the “Create items via email” alot in our team. Its a great way to quickly create a task directly from outlook. Our issue is that its only possible to do from boards, and not from MyWork. Our current solution is to create a board, which only purpose is to feed MyWork with emailed tasks, which seems wrong. Would it be possible to add “Create items via email” to MyWork?
Hi Yussef
We’ve had a very similar experience! Our team also relied heavily on “Create items via email”, but found the limitation of having to go through a specific board pretty frustrating, especially when all we wanted was for those tasks to show up in My Work for the right person.
Create a task directly from Gmail (with support for Outlook coming soon, I believe)
Set the assignee, status, priority, group, etc. right from the email
Use presets to auto-fill repetitive details
And once the task is assigned, it automatically appears in My Work, no extra “email board” needed
Might be worth trying if you’re looking for a smoother flow between inbox → task → My Work.
There’s a free trial here if you want to check it out. Happy to answer any questions on how we use it!