The drag and drop feature on the new item creation form has suddenly disappeared so now I have a newly created field sitting at the very bottom when I need it to be near the top. Was this removed? Is there a glitch? I tried online chat but they just said “refreshing the page should work” and were generally unhelpful. It’s not working in desktop app or web.
Hi Sarah! Workforms have recently been updated to improve conditional logic for questions. Below in my screenshot, I’ve highlighted the “Logic” button, which allows users to customize the flow for conditional questions. However, users still have access to the drag-and-drop functionality.
The user interface (UI) has changed for Workforms. To drag-and-drop questions, select, drag, and drop the question from the sidebar:
Do you see the sidebar when you’re editing your form? Let me know if this helps!