Differentiate betwween automated email replies

Description

When setting up a CRM sequence, it would be helpful if Monday CRM could differentiate between an out-of-office reply from the email account and a bounce from the server. We want to know if the person has left the organisation or is on holiday.

What are you trying to achieve

We need to reach out to people, but don’t know if they have left the organisation or are just on leave. we need a different workflow for each.