In a document I, as an owner, appear with a red crown. However, it does not let me do anything with that doc. as an owner would. I am also the Admin, so I check in my portal and that doc. appears with no owner??? I can’t change ownership, either.
I’m speculating, but I wonder if it’s a glitch.
Can you copy the doc and take ownership that way? Or copy paste to a new one?
Yes, I can, Fred. It just happened to be in the one board.
To me, this sounds like a system error. If copying it resolves it, I’d go that route, and recommend sending a note to firstname.lastname@example.org just so they can log it for issue tracking.
I appreciate your advise, Fred. I have followed up with your suggestion and sent an email to support.
Wonderful! Thank you!
If this solved your challenge, you can mark the response as solved and it will resolve the thread. Best of luck!