Doc. with no Owner, but with a red crown

[xardanaz (Xavier Ardanaz)]

In a document I, as an owner, appear with a red crown. However, it does not let me do anything with that doc. as an owner would. I am also the Admin, so I check in my portal and that doc. appears with no owner??? I can’t change ownership, either.

[FredBaker (Integrated Human | Authorized Partner)]

I’m speculating, but I wonder if it’s a glitch.

Can you copy the doc and take ownership that way? Or copy paste to a new one?

[xardanaz (Xavier Ardanaz)]

Yes, I can, Fred. It just happened to be in the one board.

[FredBaker (Integrated Human | Authorized Partner)]

Thanks Xavier.

To me, this sounds like a system error. If copying it resolves it, I’d go that route, and recommend sending a note to support@monday.com just so they can log it for issue tracking.

[xardanaz (Xavier Ardanaz)]

I appreciate your advise, Fred. I have followed up with your suggestion and sent an email to support.

thanks,

[FredBaker (Integrated Human | Authorized Partner)]

Wonderful! Thank you!

If this solved your challenge, you can mark the response as solved and it will resolve the thread. Best of luck!