Get monday marketplace uninstall survey feedback

monday Apps & Developers Feature Requests - API and Apps Framework
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Hey Monday-Team,

we are working on our app lifecycle management to better understand our customers, and I have a question:

When uninstalling an app, customers are presented with a short minisurvey.

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However, as far as I can see (
App life cycle events), this information is not included in the data sent at an uninstall event to the webhook. How do we get access to this valuable feedback?

Best regards,
Barbara

(I first posted this in the wrong category, which I noticed upon the first answer not really matching the intent of my question, so this is a repeat thread in the right category. Sorry about that :/)

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Hello there @b.schwarzwald,

Would you be able to please fill this form asking for this so that our team can check it for you?

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@Matias.Monday This information will be of interest to all marketplace vendors.

We’d also like to have this information for our apps.

Cc: @hollywright

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Second this request @Matias.Monday — uninstall survey feedback is something we monitor for all our apps outside of monday. It’s helpful for customer outreach, product improvements, and understanding how well our pricing is received — and as usual, it’s important to track over time, not just getting ocassional snapshots. We’d love to get this via the webhooks and via an API.

(Thanks for the tag @dvdsmpsn )

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Hello everyone!

Heard you loud and clear!

I have turned this into a request and it will be taken into account by our team!

You can vote for it :smile:

Cheers,
Matias

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