How do I create an automation if the status does not change?

Platform discussions Special workflows & use cases
1

I am trying to track items not being picked up.

So an item comes in as new and when assigned should be changed to “in review”
How do I create a notification if no one has picked up?

Also one “in review” how do I create an automation if its there for longer than 48 hours?

2

When an item is created, set a date to today.

Create another automation when date arrives (2 days after) send a notification. Give that the condition of the status being whatever it starts as.

Then it will only trigger if its still in the initial status. once the status changes it will no longer trigger and be skipped.

3

It worked thanks. I have another question, how to manage different time zones. I am working on sheet of students (remote) & teachers are in australia.

4

THAT is going to be harder since the time zone for automations is always in the time zone of the creator of the recipe. The alerts are sent out at a certain time of day in general - based on your time zone. You just have to schedule enough leeway that its generally right.