Is the site down?

Good morning, has anyone else issues logging onto this morning (07:50 am UK time)?

I’m only getting a “500 Internal Server Error” message, even the main site seems to be affected, trying to contact customer support, using the online form.

Same here (the Netherlands)

Glad we’ve made a backup yesterday, in case it’s something more sinister. :face_with_hand_over_mouth: Status

This is what I received from Monday:
Hi there,

Our developers are aware of this issue and are working to fix it as soon as possible!

We are hoping to have this fixed soon, and we sincerely apologize for the inconvenience in the meantime.
You can follow updates on this issue and on the operational status of the platform on Status
Please let us know if there is anything we can do to help for now, as we’d like to help in any way we can.


1 Like

Thank you for that :+1:

A bit mystified actually, looking at the status page. Top right hand corner, US Server got the outage, but not the EU Server? How can one force a server switch, if that status is really true?

Same here! (Netherlands as well)

Seems to be resolved now (~08:30 am UK time), thank you @the IT team. :+1: