Last Updated column doesn't update when replies are added in Conversations

Knowing when someone replies in conversations are essential to the workflow and the reason why there is a Last Updated column in place as a quick view.

Problem is: THE LAST UPDATED COLUMN DOESN’T UPDATE WHEN SOMEONE REPLIES.

Pls advise and when can we expect a fix to this bug?!

Hey @hGX5a4 - this is annoying for sure. What we have done to circumvent this is to have a hidden date column called (last update), and use the following custom automation:

In turn, this will update the last Updated column.

Hope this helps
Mark

1 Like

Ok, but wouldn’t this count towards our automations number for the month?

When can we expect this bug to be fixed? This is pretty ridiculous.