The last updated field updates if we change something in the item itself but doesn’t update if someone adds to conversation within the item.
For example, if I change the status now then the ‘Last Updated’ Field will show that the item was updated now. If I click on updates and add to conversation to the item, the ‘Last Updated’ field doesn’t change.
Is there a solution to this ?
Hi @MohammedElkhatib - you are not alone on this. The way we have got around this in the past is to add a “trigger” column that is changed when an update is created. In this example, when an update is created we set the (trigger) column to the current date/time. The change to the (trigger) column updates the Last Updated Column.
Not perfect, but it works
Hey @MohammedElkhatib! This is great feedback, and certainly insight we will share internally! We apologize for the setback here, however think that @mark.anley suggestion is a great workaround at this time