Monday as mature CRM alternative?

Hi there! Currently using Clickup as a CRM alternative. Somehow I don’t like the well known CRMs like Hubspot and Pipedrive because it is way harder to work with columns, tags and views like Clickup and Monday do. However, Clickup also just doesn’t offer enough CRM functionality (like integration of email customer and other things I should wish for (?)).

Would Monday.com be a more mature alternative than Clickup seems to be for CRM purposes or should I still proceed with traditional CRMs?

We’re a b2b SaaS and will be scaling this year to 50 employees.

Hi there, @manualjupiter - Welcome to the community! Monday can indeed be used as a robust CRM, including email integration that works beautifully and has powerful automations as well. We have implemented many custom CRM solutions for our clients on monday․com. I would love to meet with you to better understand your specific needs and help you determine if the monday․com CRM is right for your SaaS business. Here’s where you can book a no-charge strategy session with one of our senior certified monday․com consultants: https://meet.polishedgeek.com/more-with-monday

I look forward to meeting you and learning more about your business, Sjoerd.

~ Deb Cinkus, PMP
Certified monday․com Partner
CEO & Principal Consultant, Polished Geek

Book a Consultation with a monday․com expert: https://meet.polishedgeek.com/more-with-monday

Hi @manualjupiter, we would love to hear more about the functionality that is missing for you in Monday CRM.