The IF statement and FORMAT_DATE are relatively straight forward. Can you explain what you are looking to accomplish with WORKDAY({Payment Received},13-1)?
I have two service timeframes…Standard is 12 working days and Express is 3 working days.
I would like the formula column to automatically populate the due date from when payment is received.
So I select the service in one column, enter when the payment was received in the second column and the formula column to automatically populate the due date.