Last week we noticed that forms now support drag & drop functionality. We were happy to see this improvement until we noticed that we lost the ability to see the names of the files uploaded to the form.
Uploaded files previously displayed in a list on the form when they were uploaded.
Now they just display as a generic thumbnails.
We have reported this to support & our CSM but have been told this is “expected when using Workforms.” Not a great client experience when basic & existing functionality is removed. More surprisingly, the drag & drop functionality is available alongside being able to see file names on their on their own Support & Learn Email Us form within the application.
We have the display file preview already enabled. That isn’t the issue at hand. This was a bug introduced when monday added file drag & drop functionality to the Workfom which we love but not at the cost of not being able to see file names.
Previously users could see the files names on the form as they were uploaded/attached.
I don’t think we should have to pay for a Marketplace app as a workaround to a bug they introduced. Not a great user or customer experience.