Ordering chart by Group

If I use the group as one of the axis in a chart, and I choose to sort by that axis, the sorting doesn’t work.

I don’t know what it’s using to determine the order, but it isn’t:
Group name
Group ID
Group created time
Group order in board + order of boards
Time of last change to anything about or in the group

The order is the same across multiple charts showing different values on the other axis.

It still doesn’t work if I pull in all the items from all the boards into a single board and use mirror columns to show the group.

The group that an item is in can change, so I can’t use other means to put the group name into a static text column.

Please fix this. It’s not a suggested feature, it’s something that doesn’t work. You have given me the option to sort by group so please don’t tell me nothing is wrong when I can’t sort by group.

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Hey Carla!

Our sincerest apologies for the delay in responding. I have tested this on my end and in full transparency I’ve run into a similar roadblock - I can’t seem to figure out the sort logic. That said, I’ve followed up internally and will update you once I hear back with further insight :pray:

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Is there an update? I need to know this as well. Seems like it might be going off of the default sequence of the groups when they were created?

Hey @JoeH - I apologise for my failed follow-up here and I appreciate you bringing this back to my attention!

It appears that this is a topic that requires further in depth investigation by our developers, as they have mentioned that the logic is not identical for all cases, thus each case should be investigated separately. As such, you’re welcome to send me a private message with some more information about your account and current chart set up/ sort so I can share this with our tech team :pray:

Is there any more info here? There is a logic to the order of bar chart I want, and I can not change it. The way it reads now is confusing to our team. Thanks!

Hey Adam!

Can you please share a screenshot of how your current bar chart reads so I can clarify any confusion here? Let me know if you’d prefer me reach out via private message :pray:

Hi @BiancaT, I thought I’d share my graphs too in case it helps. The group names are all Return times for courier runs, which is how I would like them to sorted.

Good morning!

I am also running into this issue and found this thread when searching. I was hoping to check in and see if there were any updates.

Specifically, I am trying to track months in order, but when graphed it has them all jumbled.

Has this been solved? We would really like to sort these bar charts in a manual way

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