Search Everything - include email addresses for updates

‘Search everything’ needs to include the ability to search for items using the email address generated on an item when a user selects ‘write updates via email’.
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I often get copied on emails with the pulse email address and that is the only way I can look for an item across multiple boards and workspaces.

Support told me ‘I can tell you that after doing thorough research, we have no way of finding out which board the email belongs to.’

That means I would have to search on each board to find which item the email relates to.

This needs to be fixed.

1 Like

Hi Sarah,

If you add the “Item ID Column” to the necessary boards, this will allow you to use search everything when referencing an email to item pulse as per your example.

The Item ID is always included in the Pulse - In your example “6112119329” would be the Item ID & as the Item ID is static & obviously unique, it will be relevant for all items that are currently on your boards as well as newly created items.

Hope this helps.