Single Seat Charge

Feature requests
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1

Hi

I want to share my concerns about the current pricing structure, as this has been a recurring topic for many users and, I suspect, has likely discouraged potential customers from signing up. The requirement for businesses to purchase seats in fixed increments can result in a cost increase of up to 100%—for example, doubling seat counts from 5 to 10—even when only one additional seat is needed. For smaller businesses, this places a disproportionate financial burden, making the pricing model feel unnecessarily punitive and is bordering on exploitative.

The Impact on Smaller Businesses

  1. Financial Burden:For small teams or growing businesses, being forced to pay for double the seats when only a fraction is needed creates a heavy financial strain.
  2. Lack of Consideration: The pricing model appears to prioritize larger companies, leaving smaller businesses to bear the brunt of inflexible seat increments. This feels not only unfair but also indifferent to the needs of a significant portion of your user base.

A More Inclusive and Flexible Approach

To address this issue, I propose the following changes:

  1. Offer Single-Seat Options: Allow small businesses to add seats individually, ensuring they only pay for what they actually need.
  2. Scaled Increments for Larger Businesses: For mid-sized and large organizations, offer more proportional increments (e.g., adding 2–5 seats), balancing flexibility with simplicity.
  3. Cap Maximum Increments: Ensure no organization is forced to buy more than 5 seats at a time, regardless of size.

Monday.com has built its reputation on empowering teams and fostering growth, but the current pricing structure may hinder smaller businesses—those who arguably need cost-effective, flexible solutions the most. This approach not only feels unnecessarily harsh but also misaligned with monday.com’s ethos of inclusivity and support.

Furthermore, I believe the inflexible seating structure may deter potential users, particularly smaller businesses and startups. A more flexible pricing model could stimulate growth and attract a broader user base, particularly from smaller organizations who often grow into larger, long-term customers.

As a loyal user, I urge monday.com to rethink this pricing model and create a structure that reflects fairness, inclusivity, and genuine consideration for businesses of all sizes. I look forward to seeing a response and, ideally, positive changes that make monday.com an even better fit for its diverse community.

Best regards,