SmartSheet Refugee: Confused with Dashboard Sharing

I’m new to Monday after using SmartSheet for a few years. They went crazy on their subscription plans/rates, and now I’m here.

I’m enjoying the platform so far, but I’m trying to share a basic “Main” Dashboard with a guest. When I choose “invite with link” or “invite with email”, the guest is taken to a log-in page that’s set up as if they ALREADY have a Monday.com account. There’s a big “Log In” at the top of the page, a place for “Your Email” and “Password” and option to log in with Google, but there’s NOTHING that says, “Don’t have an account? Sign up” or anything to that effect.

As a result, the guest is unable to access the Dashboard because they DON’T HAVE a Monday.com account. I thought this was the purpose of this function: to allow people without an account to view something. Wondering what’s going on here. Do I need to add the person to the account as a “Viewer Only” first and THEN share the dashboard with them? Is there a way to let someone see and view a dashboard without making them create an account?

Very confused. Thanks in advance.

I believe you’ll need to add them as a ‘Guest’ to your account first. Once they’re added as a guest, then you’ll be able to add the guest to your dashboard.