Template won't pass webhook to the generated boards

Platform discussions monday apps & integrations
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1

I just realized that Monday.com change the way how templates are. The new templates we created is moved to Template Market Place, it’s annoying that we have to go through more steps to get to it, of course we can pin it to Favorites.

But now we have a big issue. The Webhook Automation won’t work with the boards that generated by new template!!
In the template itself, we can see the webhook link.

webhook available
webhook available1083×319 43.8 KB

But it’s missed from the boards generated by the new template, the automation Run History show it’s In Progress for ever. In the Automation Center → Connection area, the new board is not connected to the webhook link at all.

webhook missing
webhook missing1083×111 15.9 KB

Automation Stuck
Automation Stuck1177×357 23 KB

But it’s not happening on the old template. The old template is still in the original place /folder and produce new boards correctly.

Please help, thanks you for your support.

2

Addition to the above issue, Outlook Calendar is not working as well. Outlook Calendar can be carried over, but not doing anything, no link created under the Outlook Calendar column, no event created in Outlook. It looks the new Template Editor function kills off all external connectors, like the official template in the marketplace.

If all the external connectors were token away from the template feature, which a huge step back, or I was doing something wrong with new Template Editor new function, please help.