I completely agree with the statements above. Our organization has been utilizing Monday.com for approximately 3–4 years. During this time, I have frequently lurked in these forums and have seen the release of numerous great new features, many of which have significantly enhanced the platform’s core functionality. However, it is disappointing that a seemingly fundamental feature, such as combining two date values into a timeline, requires reliance on a third-party application.
As an IT professional, I have worked extensively to extend the functionality of our Monday.com environment. By leveraging Make.com integrations, we have implemented over 100 scenarios aimed at addressing limitations in the platform’s native capabilities. These include relatively straightforward automations, such as updating an item’s name based on changes in a mirror column and vice-versa synchronizing the names of linked items when one is updated.
Despite these enhancements, the increasing dependence on third-party integrations introduces considerable challenges. These include heightened security vulnerabilities and operational risks associated with potential disruptions—such as API-breaking changes or outages on the part of third-party providers. While tools like Make.com can be invaluable for extending niche functionality, they should not be necessary for what should be considered core features of the platform.
This raises an important question: What defines core functionality versus niche functionality? I believe HDurey made a compelling argument in their post regarding the establishment of a development advisory group composed of advanced users. Such a group could provide critical insights from the client perspective, helping to prioritize which features are most needed as part of the platform’s foundational capabilities.
While the existing feature request and voting system offers a degree of user-driven development input, it can sometimes amplify the loudest voices rather than the most broadly impactful needs. A more structured approach to understanding and addressing these priorities could significantly enhance the platform’s ability to meet the expectations of its users.