I have worked with support, and confirmed this is default Monday behaviour. Here’s what I did:
- Set up Templated boards for repeated “onboarding” process for new clients.
- In the template, all the items are assigned to a “Team” entity instead of an employee.
- I trained everyone to open up MyWork and add their “Team” so they could see tasks assigned to the team.
- MyWork Displays all tasks assigned to that team as well as all tasks assigned to each user.
- Monday Support says the technical team states this is “By Design” and there is no plan to address.
Why this is a problem: I imagined a world in which I can assign tasks to teams, and people can go on vacation (or get sick) without re-assigning their own tasks or stressing out that they haven’t finished something. Any team member can snag a task, start it and boom.
I mean people often can’t work through no fault of their own… and what… I need a project manager who will specifically make sure tasks are re-assigned and then changed back at the drop of a hat? I should pick one person in a template and then re-assign?
I’m sure it is something where the devs say “By Design” but they really mean “We added this as a hack and never re-structured the underpinning elements so it is too much work with not enough return.” which is fair… though I would appreciate a straight answer.
I mean maybe I’m alone… does anyone else expect when you assign a task to a team (monday-built workflows allow this option) that you’d see the Team’s work in MyWork?
I don’t understand why I would want to know what work all of my other teammates have to do that would be TeamWork not MyWork, right?