Widget working everywhere but not on Safari and Mobile app & browser

monday Apps & Developers
, , , , , ,
1

Greetings fellow developers

I have a slight problem with my Monday app (just a Dash Dashboard, with Monday OAuth), not being displayed properly on just two of a plethora of possible use-cases.

First use cases generates an extremely weird bug on Safari browser.
While trying to grant authorization to the app, it opens the whole new instance of the company’s Monday inside the widget. It’s a Monday-ception!!!

The second concern involves the same app, but on mobile view.
It’s just blank, like there is nothing to offer. The app even has responsive layout and looks great on mobile views, when accessed directly via URL.

Which brings us to the third issue - when trying to access app directly via url, monday oauth blatantly suggests better experience on mobile app :rofl:

I’m asking for help, because I’m personally all out of ideas.
Wdget/app works great on:
Windows / MacOS Monday desktop app
Windows / MacOS Monday in chrome
Windows / MacOS Monday in opera
Windows / MacOS Monday in edge

dashboard
dashboard970×2048 35.4 KB

wall
wall970×2048 62.3 KB

2

Marketplace apps generally just don’t work in the Monday mobile app.

Sometimes they do, but mainly monday.com just don’t support apps in mobile.

Aside: Some thoughts on designing for apps and browsers…

Idk about the Safari problem. Hope you work it out.

3

Hello there @mkowalski,

Would you be able to please fill this form adding as much information as possible to it (such as account ID, board IDs, item IDs, timestamps, etc.) so that our team can take a look into it?

Looking forward to hearing from you via the form!

Cheers,
Matias

4

Hello Matias,
Sorry for late response. For some magical reason I completely forgot about this bug, up until now.

Sure I will proceed

5

No problem! We will see it together!