Hello Monday.com Community! 
I’ve been thinking about a feature that could greatly enhance the functionality and versatility of Monday.com: a dedicated mail platform integrated across all products—not just the CRM.
Currently, the CRM system offers some email-related tools, but imagine if every Monday.com user had access to a centralized inbox and outbox right within their boards. Here’s what I envision:
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Unified Inbox and Sent Items:
- A fully-fledged email interface where users can view and manage all incoming and outgoing emails directly in Monday.com.
- Functionality similar to platforms like Gmail or Outlook, but seamlessly integrated into Monday.com.
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Threaded Email Conversations:
- Link email threads to specific items, projects, or boards for context and traceability.
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Custom Domains and Flexibility:
- Allow users to integrate their own email domains while using this platform for professional communication.
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Collaboration Within Emails:
- Enable team members to collaborate on drafts, comments, or responses within the email interface.
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Email Automation Enhancements:
- Build automations around the email platform to create items from emails, set reminders for follow-ups, or even escalate unresponsive emails to tasks.
This feature would bring Monday.com closer to being an all-in-one work management platform. Teams across all industries could benefit from having a centralized hub for managing both their workflows and communications.
Kind Regards