Automatic Notification for Items that haven't been updated in certain period

Feature requests/feedback
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#1

Our team keeps track of multiple items and we want to make sure we stay up-to-date on the most recent information. To ensure things don’t slip between the cracks, we want to automatically be notified of items that have not been updated in a certain period (1 month or more).

This feature would be great for users who use Monday as a CRM tools since this is one of the main tasks we’re required to do. There’s no workaround to this since the custom automations don’t even recognized the “last updated” column.

#2

Hi, @nica.deleos - Perhaps this workaround might help? Short video: https://share.getcloudapp.com/X6udYLGx

Eventually the Last Updated column will be available for automations, but it may be a while before that happens. The approach I demo in the video clip can help you manage it in the meantime.

1 Like
#3

I do this with a recurring task and a “next action date” column. I set the next action date. Then, at about 1 AM, I have a recurring automation that runs every night for any “next action date” that equals today’s date. It could be sending a notification, changing a status, whatever.

#4

Yes! This works. The only difference is that our items aren’t always necessarily “done” so I had to manually enter the dates for all of the last updates made initially then created an automation where it notifies users 1 month after the last update.

Thanks!!

1 Like
#5

You’re welcome! Glad it helped.

Enjoy your monday .com adventures.