Automating Task Management for CapCut Resource Updates on My Website

Platform discussions
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Hi everyone,

I manage a website that provides tutorials, templates, and resources for CapCut users. Keeping the site updated with the latest content, like new CapCut features and templates, requires a lot of coordination among my team. We’re using Monday.com to manage tasks, but I’m running into a few challenges when trying to automate workflows:

  1. API Integration Issues: I’m trying to connect my website backend to Monday.com via the API to automatically create tasks when new CapCut templates are uploaded by users. However, the API sometimes fails with a 400 Bad Request error, even though I’ve followed the documentation and provided the correct payload structure.
  2. Updating Item Status: I want to automatically update the status of items (e.g., “In Review,” “Published”) based on actions performed on the website, like when an admin approves a new CapCut tutorial. The automation is partially working but occasionally skips updates or fails to sync.
  3. Webhook Delays: I’ve set up webhooks to notify Monday.com when new content is added to the site, but there’s often a significant delay (up to 10 minutes) before the webhook triggers an action.
  4. Duplicate Task Creation: When testing the automation, duplicate tasks are sometimes created in Monday.com for the same event, which is cluttering our boards.

Here’s what I’ve tried so far:

  • Verified the API payload with Postman and Monday.com’s API playground.
  • Ensured the webhook URL is reachable and responds with a 200 status.
  • Checked the board and column configurations for automation rules.

Despite these efforts, the issues persist. Has anyone successfully integrated Monday.com with their website for similar task management workflows? Any tips for resolving API errors, optimizing webhooks, or avoiding duplicate task creation would be greatly appreciated!

Thanks in advance for your help!

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Is there anyone who can help me?

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I am seeking guidance Thanks

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Hey @joeroot

To tackle the automation challenges you’re facing with Monday.com, I’d recommend a structured approach that focuses on optimizing API requests, improving webhook efficiency, and implementing deduplication measures.

First, we’ll ensure the API payloads are correctly formatted and match Monday.com’s expectations by incorporating dynamic validation before sending requests. For webhook delays, switching to a polling-based approach for critical actions or leveraging an intermediary service can help speed up processing.

Finally, to avoid duplicate task creation, implementing unique identifiers and conditional logic within your automation can filter out repeated events.

Let’s Schedule the call and discuss this in more detail. I look forward to talking to you and your team should they join us.

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@joeroot Sounds like you are having the most fun. I am part of the Monday Ambassador program and would be happy to help you trouble shoot. Would need to dig into your workflow to help you find the thing but here are a few things I have ran into that might help your process:

  1. API Issues: This can be laggy and slow depending on how complex your use case is. Focus on what is key and build around this. I attempted an outlook updates process that never really clicked.
  2. Updating Status: Again. This depends on a clean API integration. Once the data is in this is very doable.
  3. Webhook: These guys are a real drain. Focus them as much as possible. There are sometimes hidden processes for them that can mess up automations.
  4. Duplicate Task: Sounds like you got an automation loop or something going on.

Hope that helps! Hit me up if you want a fresh pair of eyes.

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