Can one create Monday item from Zendesk Ticket?

Our Data Team gets assigned help desk tickets in Zendesk IF the user chooses the category of “BI”.
Is there a way to populate a specific monday board with an item based on that help desk ticket?

Hey Joe! We just launched the monday.com app on Zendesk marketplace that allows users in Zendesk to create items on monday, sync notes etc. Please do check it out and would love your feedback :slight_smile: