Hi - I cannot convert a user to Admin status…greyed out. I am the only admin. We have the pro plan with 5 seats. Thanks
Sorry to hear you’re having issues changing your user to an admin!
Can you confirm that the user you’re trying to make into an admin is a member, rather than a viewer or a guest? This might be the cause of the issue.
You can read more on this here: How to manage users on your account
If this is not the case, could you please shoot us an email to firstname.lastname@example.org with the email address of the user you’re trying to make an admin?
We can then take a closer look!