Duplicate emails being produced by automation

Platform discussions
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1

I have set up an automation to send an email from an integrated gmail account to a client once the item status has been set to Approved.

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As a test, I sent this to my email (not the gmail account) and each time I do this test I receive two emails - one from Monday.com and one from the gmail account.

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How do I set up this automation so that it only sends an email from the gmail account, and not Monday.com as well?

2

Hello @kdawkins !

The monday automation email is just a notification, which you should be able to disable.

If you send an email to another email not belonging to you, they would not receive the automated email.

Best,
Giannis, Implementation Consultant at thespelas.com

3

Oh, okay, thanks for clearing that up - really appreciated!