Email address in form not linking to email, but to overall domain

Platform discussions
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1

Hi, I’m fairly new to Monday.com, but loving it so far. I have run across an issue that I’m not sure how to resolve, though.

I’m creating a form, and in the description at the top, I included the email address for the committee chair in charge of submissions for this project, in case anyone filling in the form has questions.

However, when I test the form in an incognito window, his email address isn’t showing that it’ll email him if someone clicks it - instead, it resolves to the overall domain that hosts his email account. His email address is along the lines of xxx@yyy.com, and in the form, when I roll over his email address, it links to http://yyy.com, rather than his actual address.

I’m sure this is something small I’ve overlooked, and an easy fix, but I’d love some guidance! Thank you!!

2

Hi @lbhdso824
it’s a small but common formatting issue! :blush:
just typing an email like xxx@yyy.com without formatting it properly can cause it to automatically convert into a link pointing to http://yyy.com, rather than creating a clickable email link.
try using mailto:` prefix to make the link behave as an email link: mailto:xxx@yyy.com

Additionally If you’re looking for an easy way to create customized documents (like PDFs, invoices, quotes, reports, or contracts) directly from your monday.com data, you might want to check out DocCreate. :page_facing_up::sparkles:

With DocCreate, you can:

  • Automatically generate documents using your board data :counterclockwise_arrows_button:

  • Embed images directly from your boards for richer, more visual documents :framed_picture:

  • Send the generated document automatically via email to clients or stakeholders :envelope:

Here’s a quick demo to see it in action: :play_button:
Watch Demo

And if you want to try it out, here’s the install link: :down_arrow:
Install DocCreate

3

I tried that already - when I preview the form, the entire string “mailto:xxx@yyy.com” is visible to end users, and the link still only connects to the overall domain, not that person’s email address.

4

WorkForms description supports HTML, meaning you can add this piece of code:
<a href="mailto:xxx@yyy.com" target="_blank">Send Email to xxx@yyy.com</a>

If you want to add links or other code throughout the form our monday app Easyform supports HTML in all field descriptions.

You can read more here in our docs. If you have any questions or want help setting up the form, you can reach us at easyformsupport@easyappshq.com or schedule a Zoom call with us here.