Email Confirmations

Feature requests
,
1

Hi all,

We have a board where we capture requests from users via a form, the requester is sent an automated email with the information from the form.

What we are looking for is a way for that automated email to have a confirmation process, where the requester is required to reply or confirm the request in order to cofirm the request actually coming from the user requesting, instead of a second user using another employees email.

Any ideas? I don’t see a way to have a user reply to the pulse from the initial automated email.

3

How did you make it so that the requester is sent an automated email with the information from the form? We are looking to do that!

4

Sebastien,

The recipe is: When a new item created send an email to “Requesters Email”

Requesters Email is a column on the board and is data collected in the form

5

Did you ever find a solution to: I don’t see a way to have a user reply to the pulse from the initial automated email.

I send out an automated email which recommends client respond back if they have any questions. I don’t see a way to add the item’s pulse address in the template so the client’s response attaches to the item.