Hey all,
There is easy solution for that, there’s an app named SuperMail that functions similar to emails and activities with few bonus features:
- It assigns incoming emails to items per item ID rather than the email column so that solves the main issue raised in this discussion.
- It allow sending rich text designed automated emails with attachments and hyperlinks (not available in standard monday functionality)
- You can include button in email templates that will trigger a status change in your boards. Great for approval process.
You can try for free here:
https://auth.monday.com/oauth2/authorize?client_id=70fcb424f8d669ad26da13c275fb2f62&response_type=install